Shipping Policy
Looking for your order?
We’ll help you get on the right foot. Please see below, then off ewe go!
Shipping Policy
All deliveries are sent via DHL to anywhere in Sweden, and with UPS to Norway, Denmark, Finland, Iceland, Estonia, Latvia and Lithuania.
Deliveries are not made on weekends or holidays. We offer a flat-rate shipping fee of 99 SEK for all orders within Sweden, 99 NOK for all orders to Norway, 69 DKK for all orders to Denmark, 1249 ISK for all orders to Iceland, 8.99 EUR for all orders to Finland, Estonia, Latvia and Lithuania. This fee covers shipping across the country, with delivery typically taking 2-8 business days, depending on your location.
For more specific delivery timeframes, please visit the carrier's website:
www.dhl.com
www.ups.com
Orders with a minimum spend of 2000 SEK/NOK, 1300 DKK, 25000 ISK, 175 EUR and over will receive free shipping. An email confirmation will be sent for all orders once received. If you do not receive an email confirmation, please check your spam or junk mailbox before reaching out to us. For any questions please drop us a line at help@allbirds.no
Gift Exchanges
Not your color? Not to worry. Gifts can be returned within 30 days. Just pop over to our returns policy for the returns process with your order number. It’s on the shipping label or the back of the gift note (if you got one).
Online Returns
We take returns for online (except for Outlet purchases - Returns/exchanges are reviewed and accepted in the country of purchase.
Used Shoes
Lightly used or like new shoes are donated to our partner, Soles4Souls, who then distributes them to people in need. Please inquire if you are looking to donate a pair of pre-loved Allbirds shoes.
Still have questions?
Send us an email: help@allbirds.no
